PRICING

Plans that scale with your jurisdiction

Transparent pricing based on population served. No hidden fees, no per-user charges, no surprise costs during an emergency.

COMMUNITY

Starter

For small cities & townships under 25,000 population

$1,200 /month
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  • COOP Plan Builder (up to 10 departments)
  • Incident Command Dashboard
  • GIS Mapping (basic layers)
  • Mass Notifications (SMS & Email)
  • Unlimited users
  • Standard support (business hours)
  • FEMA reimbursement tracking
  • Exercise management
MOST POPULAR
COUNTY

Professional

For mid-size cities & counties, 25,000–250,000 population

$3,500 /month
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  • Everything in Starter, plus:
  • Unlimited departments
  • Advanced GIS with ArcGIS Enterprise
  • FEMA reimbursement tracking
  • Exercise management & HSEEP
  • Mutual aid coordination
  • IPAWS integration
  • Priority support (24/7 during events)
METRO

Enterprise

For large metro areas & regional coalitions, 250,000+ population

Custom
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  • Everything in Professional, plus:
  • Multi-jurisdiction support
  • Dedicated GovCloud instance
  • Custom API integrations
  • SSO / Microsoft Entra ID
  • On-site training & implementation
  • Dedicated account manager
  • 24/7/365 premium support
FAQ

Common questions

No. All plans include unlimited users. During an emergency, the last thing you need is to worry about adding seats for mutual aid partners or volunteers.

All data is hosted on AWS GovCloud (US) with FedRAMP-aligned security controls. Enterprise customers can opt for a dedicated instance.

Yes. ReadyResponse is available through multiple cooperative purchasing vehicles including Sourcewell, NASPO ValuePoint, and TX DIR. Contact us for contract details.

Most Starter and Professional customers are operational within 4–6 weeks. Enterprise implementations typically take 8–12 weeks including data migration, SSO setup, and on-site training.

Not sure which plan fits?

Our team will help you find the right solution for your community. No pressure, just a conversation.

Talk to Our Team